Privacy Policy
Last Updated: November 30, 2025
Important Notice
This Privacy Policy explains how Pro Drywall and Home Maintenance collects, uses, and protects your personal information when you use our services, including our SMS text messaging services. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We collect various types of information from and about users of our services, including:
- Personal identifiers such as name, email address, and phone number
- Home repair and maintenance service preferences
- Contact and communication history
- Device and usage information when you interact with our website
2. SMS Text Messaging
Our SMS text messaging service operates under the following principles:
Collection of Mobile Numbers
We collect mobile phone numbers only from individuals who have expressly opted in to receive text messages from us through our website forms, paper forms, or verbal consent documented in our systems.
Consent
We only send text messages to individuals who have explicitly consented to receive such communications. By providing your mobile phone number and checking the consent box on our forms, you agree to receive text messages from Pro Drywall and Home Maintenance.
Message Content and Frequency
Text messages may include appointment confirmations, service reminders, estimate updates, and home maintenance tips. Message frequency varies but will not exceed 10 messages per month.
NO SHARING WITH THIRD PARTIES
We do not share, sell, rent, or lease your mobile phone number or mobile-related information with any third parties or affiliates for their marketing or promotional purposes under any circumstances. Your mobile information is used exclusively by Pro Drywall and Home Maintenance to provide the specific services you have requested.
Data Security
We implement appropriate technical and organizational measures to protect your mobile information. Access to mobile phone numbers is strictly limited to authorized personnel who require this information to perform their job functions.
Opting Out
You may opt out of receiving text messages at any time by replying "STOP" to any message. After opting out, you will receive one confirmation message and then no further communications via text.
Message and Data Rates
Standard message and data rates may apply for each text message sent or received as provided in your wireless service rate plan.
Service Providers
We may use service providers to help us deliver text messages. These service providers act as data processors on our behalf and are contractually prohibited from using your phone number for any purpose other than delivering messages as instructed by us. They do not have the right to use your mobile information for their own marketing purposes.
Data Retention
We retain phone numbers and associated consent records for 3 years after the last interaction or until you request their deletion, whichever comes first.
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our drywall repair, fence repair, and home maintenance services
- Communicate with you about appointments, estimates, and service updates
- Personalize your experience and deliver content relevant to your interests
- Comply with legal obligations and protect our rights
4. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Withdrawal of consent
- Objection to certain processing activities
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
5. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Pro Drywall and Home Maintenance
4026 Old Winter Garden Road
Orlando, FL 32805
Phone: 407-259-5815
Email: pdhmllc@gmail.com
Website: www.pdahm.com